Service Request

Welcome to the Crystal Clear Special Utility District website. Please submit the completed application, along with the required documents, to us by email or drop off at our office located at 2370 FM 1979 San Marcos, TX 78666. We look forward to serving your water needs. New accounts will be set up from 7 AM to 4 PM, Monday through Friday.


Required Documents

To establish an account these are the documents required:

  • Customer Service Application
    • To include all person(s) that need/require to be on CCSUD water account. (If you are not on the application, you will not be on the account and CCSUD will not be able to speak with you regarding any questions/concerns you may have.)
  • Standard Service Agreement
  • Ownership Documents 
    • Acceptable documents include: Warranty Deed, Warranty Deed w/ Vendors Lien, Guarantee Deed, Executor Deed or Specialty Deed
    • Must include the names of the Buyer(s) and Seller(s), service address and the signature page of the Buyers and Sellers or Closing Officer or Escrow Secretary.
  • Photo ID’s
    • Must include all photo IDs for anyone listed on the Customer Service Application
    • Acceptable proof of IDs include: Driver License, identification certificate, current United States passport, foreign passport, or current United States military identification.
  • Applicable Fees