Public Notice to Boil Water

November 29, 2023

Public Notice to Boil Water for customers on Birmensdorf Ln., Lance Ln., Archers Way, Armament Ln., Crossbow Ln., Saddlebow Ln., Castle Guard Ln., Arrowcrest Ln., and Silvercrest Ln. ONLY:

Due to an emergency line repair, the Texas Commission on Environmental Quality (TCEQ) has required Crystal Clear Special Utility District (PWS ID 0940015) public water system to notify all customers to boil their water prior to consumption. For example, washing hands/face, brushing teeth, drinking, etcetera. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact our office at (830) 372-1031.

Public Notice to Boil Water

November 29, 2023

Public Notice to Boil Water for customers on Birmensdorf Ln., Lance Ln., Archers Way, Armament Ln., Crossbow Ln., Saddlebow Ln., Castle Guard Ln., Arrowcrest Ln., and Silvercrest Ln. ONLY:

Due to an emergency line repair, the Texas Commission on Environmental Quality (TCEQ) has required Crystal Clear Special Utility District (PWS ID 0940015) public water system to notify all customers to boil their water prior to consumption. For example, washing hands/face, brushing teeth, drinking, etcetera. Children, seniors, and persons with weakened immune systems are particularly vulnerable to harmful bacteria, and all customers should follow these directions.
To ensure destruction of all harmful bacteria and other microbes, water for drinking, cooking, and ice making should be boiled and cooled prior to use for drinking water or human consumption purposes. The water should be brought to a vigorous rolling boil and then boiled for two minutes.

In lieu of boiling, individuals may purchase bottled water or obtain water from some other suitable source for drinking water or human consumption purposes.

When it is no longer necessary to boil the water, the public water system officials will notify customers that the water is safe for drinking water or human consumption purposes.

Once the boil water notice is no longer in effect, the public water system will issue a notice to customers that rescinds the boil water notice in a manner similar to this notice.

Please share this information with all the other people who drink this water, especially those who may not have received this notice directly (for example, people in apartments, nursing homes, schools and businesses). You can do this by posting this notice in a public place or distributing copies by hand or mail.

If you have questions concerning this matter, you may contact our office at (830) 372-1031.

Stage 3 Water Restrictions

July 24, 2023

To All Customers of Crystal Clear SUD;

As you each know, moderate drought conditions have returned to Texas, and forecasters are predicting that conditions may persist or worsen for the state. Crystal Clear Special Utility District (CCSUD) has been notified that when the Canyon Reservoir is less than 895 feet; Guadalupe-Blanco River Authority (GBRA) has imposed 5% restrictions on CCSUD’s wholesale water provider Canyon Regional Water Authority (CRWA). Therefore, CCSUD will stay in Stage 3 Water Restrictions and encourage all customers to conserve and follow the restrictions applied during Sage 3 rationing.

Stage 3 water rationing will continue to be in effect and shall remain in effect until further notice or until:

1. the EAA changes its drought restrictions, or
2. CCSUD gives notice of a change in drought stages or ends water rationing.

The following restrictions apply during Stage 3 rationing:

1. No landscape watering between 10 a.m. and 8 p.m.
2. No washing of parking lots, driveways, sidewalks, or streets unless for health or safety reasons.
3. Swimming pools should be at least 25% covered by evaporation shields when not in use.
4. No car washing at home except on watering days and times and no runoff into street or off property.
5. No use of water for ornamental outdoor fountains unless water is recycled.
6. Landscape watering permitted on no more than one designated day each week, except that water applied by buckets, handheld or soaker hoses or drip-irrigation systems is permitted to maintain shrubs, trees, and ornamental plants, but not grass or turf on any day.

ADDRESSES ENDING WITH:

ODD NUMBERS ON TUESDAY ONLY

EVEN NUMBERS ON THURSDAY ONLY

A complete copy of CCSUD’s Drought Contingency Plan is available for review at our website crystalclearsud.org. If you believe you have a health or safety reason that would justify an individual customer “good cause” exemption from Stage 3 rationing, you may send a written request to the CCSUD business office. Watering ornamental vegetation or lawns is not considered a good cause.

Thank you for your cooperation!

Management

Consumer Confidence Report

June 20, 2023

Each year CCSUD makes available a short report, Consumer Confidence Report (CCR), that advises of the sources of the water we sell to our customers as well as what is in the water. You can find the report on the Crystal Clear SUD website and at the following direct link: https://crystalclearsud.org/ccr1

TWDB Funded Projects

June 20, 2022

You may have noticed, in and around your area, that CCSUD has projects on-going in our Certificate of Convenience and Necessity (CCN).  Some of the projects are funded by the Texas Water Development Board (TWDB) through the Clean Water State Revolving Fund (CWSRF) equivalency and Drinking Water State Revolving Fund (DWSRF) financial assistance. 

All recipients of the CWSRF equivalency and DWSRF financial assistance are required to post notification as part of project public awareness.  CCSUD has posted in accordance with this policy.  In an effort to create more community awareness, this alert is intended to provide for an easier method to access the information and bring it to the attention of our customers. Please use the direct link below to view information on our TWDB funded projects. 

https://crystalclearsud.org/state-revolving-fund-project-public-awareness-notification

This can also be accessed from the News & Notices drop down at the top of the page by then clicking on State Revolving Fund Project Public Awareness Notification. 

CONTACT INFORMATION UPDATE

June 20, 2022

Current and correct contact information is required by CCSUD for many reasons. One of which is that CCSUD Staff distributes alerts via a notification system. This could be vital information which you may not receive if your contact information is not current/correct such as a Boil Water Notice or other emergency alerts. Please contact the CCSUD office 830-372-1031 asap or return the portion of your billing statement that has the update form included with the current and correct information for contacts.

Thank you for your cooperation and immediate attention to this matter.

CCSUD Staff and Management