ALERTS

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Career Opportunity: Asset Mgt/Inventory Clerk-CSR II

Crystal Clear is seeking to currently fill the role of Asset Mgt./Inventory Management Clerk-CSR II.  Job description and employment application can be found by clicking on the following link.

http://crystalclearsud.org/all-forms-and-reports

You may submit your application in person at our office at:

2370 FM  1979

San Marcos, TX 78666

or via email at regina@crystalclearsud.org

Career Opportunities at Crystal Clear

June 13, 2017

Crystal Clear Special Utility District (CCSUD) is seeking to recruit an experienced person to fill the role of Team Leader for Water and Wastewater Operations. This position performs the day-to-day activities working with water and wastewater systems.  TCEQ licenses required (see job description for details). The CCSUD application and the job description can all be viewed and/or downloaded from the CCSUD website at

 http://www.crystalclearsud.org/all-forms-and-reports

The minimum starting wage at CCSUD is $15.00/hour plus health care benefits after 30 days, Texas County and District Retirement and paid training and licensing. Starting wages can vary up to $30.00/hour, depending on experience and qualifications.

Contact George Patterson to apply.

George Patterson

Assistant General Manager

Crystal Clear SUD 

2370 FM 1979

San Marcos, Texas 78666

(830) 372-1031 OFFICE

(512) 210-4682 CELL

 

2016 Consumer Confidence Report

The 2016 Consumer Confidence Report is available by clicking this link.  If you would like a hard copy, please contact our office and one will be mailed to you. 

http://www.crystalclearsud.org/water-quality-report

Limited English Proficiency (LEP) Requirements

Executive Order 13166, "Improving Access to services for Persons with Limited English Proficiency" requires the United States Department of Agriculture (USDA) Rural Development (RD) to ensure services provided by RD recipients comply with the requirements to examine the services provided, identify any need for services to those with Limited English Proficiency (LEP) and develop and implement a system to provide such services to enable persons with LEP to have meaningful access to RD funded programs.  Crystal Clear Special Utility District (CCSUD) is in compliance. 

WEBSITE FEATURE FOR AUTO PAYMENT

Crystal Clear SUD offers a feature available from your account log in for any cutomers that wish to sign up for either autodraft from your bank account or recurring credit card payment.  You would need to sign into your Crystal Clear SUD account under  "BILL PAY' .  Once in your account's home screen, on the bottom left side under "Account Settings"-"Enrolled in Auto Pay" there is a status indicator  (Yes or No).  If you are currently not enrolled and wish to do so, simply click the "Edit" link and you will be directed to a secure window where you will be able to enter your financial information to enroll in auto pay. 

RECURRING CREDIT CARD PAYMENTS

Beginning February 1, 2017 we will be using a new vendor/gateway for processing our credit cards.  If you are set up with or you wish to sign up for CCSUD RECURRING CREDIT CARD PAYMENTS you will be required to submit a new form with your information prior to February 1, 2017.  If we do not have a new completed form by that date, there will be no way for CCSUD to charge to your credit card for your February 10, 2017, water bill and you may be subject to late fees. 

The form to sign up for CCSUD RECURRING CREDIT CARD PAYMENTS can be found here on this website at http://crystalclearsud.org/all-forms-and-reports  or you may pick one up from our office at 2370 FM 1979, San Marcos, Tx 78666.  You also have the option to log into your account from the "BILL PAY" here ion this website. You would simply log into your account and from the home page in the bottom left corner of the screen you should see "ACCOUNT SETTINGS" - "ENROLLED IN AUTO PAY" (status Yes or No).  If not currently enrolled you can click on the "Edit" link and enroll by completing the information request in the secure window. 

If you choose the complete a hard copy paper form,  you may mail, fax or hand deliver to our office. 

If you have any questions or we can help in any manner, please do not hesitate to contact our office 830-372-1031.

   

 

CREDIT CARD CONVENIENCE FEE

EFFECTIVE JANUARY 1, 2017

CRYSTAL CLEAR SPECIAL UTILITY DISTRICT (CCSUD) WILL BEGIN CHARGING A 2% CONVENIENCE FEE ON ALL CREDIT CARD TRANSACTIONS, INCLUDING MONTHLY RECURRING CREDIT CARD PAYMENTS.

If you currently participate in Recurring Credit Card Payments, you may choose to opt out of that process by completing and returning the short form provided by Crystal Clear SUD. The forms are available here on our website (FORMS & REPORTS-All Forms & Reports-CREDIT CARD OPT OUT FORM) or you may pick one up at the CCSUD office.

EFFECTIVO ENERO 1, 2017

LA COMPANIA CRYSTAL CLEAR UTILITY DISTRICT(CCSUD) VA EMPESAR A COBRAR UN 2 POR CIENTO DE RECARGO CUANDO UTILIZE SU TARJETA DE CREDITO OR DEBITO PARA PAGAR SU CUENTA. ESTE RECARGO INCLUYE LAS CUENTAS CUALES SON PAGADOS AUTOMATICAMENTE MENSUALES.

Si ya eres participante en el programa de pagos automaticamente mensuales con su tarjeta de credito puede anular su informacion de su tarjeta. Para anular su infomacion de su tarjeta por favor de llenar una forma cual la compania de Crystal Clear SUD suministrara. Esta forma seran desponibles por internet www.crystalclearsud.org or puede levantar una forma aqui en la officina de CCSUD. Si tiene preguntas por favor de contactar a la officina al numero seguente 830-372-1031.

CCSUD Water Rate Increase

CCSUD will increase water rates October 1, 2016.  Please see table below. 

If you have any question, please contact our office (830) 372-1031.

NEW RATES EFFECTIVE OCTOBER 1, 2016

  

BASE RATE $41.21

REPAIR & REPLACEMENT FEE  $6.95

CRWA BOND FEE   $2.75

GALLONS

RATE PER 1,000 GALLONS

0 to 5,000

$ 5.09

5,000 to 10,000

$ 5.60

10,000 to 20,000

$ 6.66

20,000 to 50,000

$ 8.54

OVER 50,000

$ 10.45

 

CLICK HERE FOR MORE DETAILS ON THE RATE INCREASE.

Leak Alerts

Crystal Clear Special Utility District is no longer sending out alerts about leaks on the customer side.

One Meter Per Residence Requirements

One Meter One House Requirements

Please read the rules pertaining to the one meter per residence requirements.  These rules are requirements by Crystal Clear as well as TCEQ and the PUC.